playing with serendipity |
"Serendipity is the effect by which one accidentally discovers something fortunate, especially while looking for something else entirely". Wikipedia (ok, i know that maybe someone else named a blog like this before, but since i´m just |
A collaboration between Design Research consultancy STBY and Fabian Segelstrom ( Service Design PHD Student in Sweden) regarding ethnography and Service Design. The study Thinking and Doing Ethnography in Service Design outlines the appropriation of ethnographic methods presenting two case studies. Download
